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There are conversations every leader knows they need to have—but knowing what to say can be the hardest part.
The Leader’s Script Book gives you practical language and frameworks for navigating the conversations that can make or break trust, accountability and team culture.
Inside, you’ll find scripts and guidance for:
Giving difficult feedback
Addressing performance concerns
Holding boundaries
Saying no
Managing defensiveness
Navigating heightened emotions
Addressing behaviour that affects the team
Creating accountability without blame
Delegating without micromanaging
Handling disagreement
Challenging decisions
Recognizing strong performance
Resetting team dynamics
And more
You’ll also receive practical preparation tools to help you regulate your own response before entering a difficult conversation.
Best for: Managers, people leaders and emerging leaders who want practical language they can actually use.
There are conversations every leader knows they need to have—but knowing what to say can be the hardest part.
The Leader’s Script Book gives you practical language and frameworks for navigating the conversations that can make or break trust, accountability and team culture.
Inside, you’ll find scripts and guidance for:
Giving difficult feedback
Addressing performance concerns
Holding boundaries
Saying no
Managing defensiveness
Navigating heightened emotions
Addressing behaviour that affects the team
Creating accountability without blame
Delegating without micromanaging
Handling disagreement
Challenging decisions
Recognizing strong performance
Resetting team dynamics
And more
You’ll also receive practical preparation tools to help you regulate your own response before entering a difficult conversation.
Best for: Managers, people leaders and emerging leaders who want practical language they can actually use.